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Avoid the Angry Customer

May 5th, 2014 | Posted by DT in Vending machines - (Comments Off on Avoid the Angry Customer)

Customers and vending machines have a tricky relationship. If the snack machines take the customer’s money and then deliver the selected item, the customer is happy and the relationship is saved. If the snack machines take the money and refuse to deliver the selected product, you’ll have one angry customer on your hands.

Vending Machine Manufacturer

You can easily avoid the angry customer when you buy vending machines by looking for a machine that has Guaranteed Vend Technology. Available on select combo drink snack machines, this advanced technology ensures the customer either receives the selected item or credit to make another selection if the vending machine fails to deliver.

How It Works

Vending machines equipped with Guaranteed Vend Technology fhttp://www.evending.com/blog/wp-admin/edit.phpeature an infrared light sensor known as the Intelligent Vend Sensor, or iVend Sensor. Snacks or drinks must pass through iVend Sensor to confirm the transaction is complete. If items fail to pass through the sensor, the amount of the purchase shows up as credit on the machine, allowing the customer to pick something else.

Why You Need It

Avoiding the angry customer is essential in any business, but it’s particularly important when it comes to vending machines. Since machines are not always supervised, angry customers could end up taking their frustrations out on the machine. They may shake or knock the machine in an attempt to dislodge the product, damaging the machine as well as the floor beneath it.

Angry customers could also damage a vending machine company’s reputation. If irate consumers hold a grudge, they may steer clear of vending machines owned by the same company or, worse yet, take to the Internet to air their grievances and spread mistrust.

Combo drink snack machines equipped with Guaranteed Vend Technology takes care of problem before it can even start, keeping customers and vending machine owners happy.

Vending Machines and Their Development Alongside Technology

April 28th, 2014 | Posted by DT in Combo vending machines - (Comments Off on Vending Machines and Their Development Alongside Technology)

Modern vending machines were first introduced to the world in London in the early 1880s as a means of dispensing post cards. Throughout the years, vending machines have evolved to meet the ever-changing needs of patrons. Read below for some of the changes that vending machines have undergone over the years:

Product: One major change in vending machines are the products that they dispense. Drinks, snacks and candy have been the standard fare in America for years. However, in the past, cigarettes, stamps and postcards, as mentioned above, were dispensed using vending machines. Today, vending machines offer healthy food options for individuals wishing to make better food choices. This could include mini vending machines that offers fruit or combo drink snack machines that offer healthy snacks and waters. In addition to the changes in the type of food being dispensed, there are now vending machines that provide access to office supplies, medical supplies and many other items that were never dispensed using a vending machine in the past.

cashless drink vending machinePayment type: In addition to product options, vending machines have also changed the way in which patrons can pay for products. In today’s cash-less society, many individuals do not carry dollar bills or change. To meet this need, vending companies have installed cashless payment applications that allow patrons to pay using their credit or debit card. The information above reveals how the vending machine industry has changed to keep up with products patrons want and to allow them to pay in ever-changing methods.

Dollar Bill Frustration: Straightening a Dollar Bill at the Vending Machine

April 21st, 2014 | Posted by DT in Vending machine sales - (Comments Off on Dollar Bill Frustration: Straightening a Dollar Bill at the Vending Machine)

Have you ever been stuck at a vending machine, trying to feed your dollar bill into it over and over? Don’t just struggle with the machine. Most soda and snack vending machines won’t take a crumpled up dollar bill, no matter how many times you try to feed it in.

Vending Machine Cash Reader Frustrations

How Can You Straighten a Crumpled Dollar Bill?

Rather than struggle at the soda vending machine, take your dollar bill and find a corner to a wall or other flat object. Holding the dollar bill at either end, run the dollar bill firmly and slowly against the corner of the wall. Repeat this a few times until the dollar bill appears flattened. Pay attention to the corners at either end of the dollar bill to ensure that none are turned up. At this point, you should be able to feed the dollar bill into the machine without any issues.

Apart from straightening your crumpled dollar bills, you may want to avoid them entirely. Consider investing in a wallet and keeping all of your dollar bills organized neatly within it. Also avoid getting your dollar bills wet, as this can further crumple and damage them.

To accommodate credit and debit card users, cashless vending machines are becoming more commonly available. Keep an eye out for vending machines with electronic payment options everywhere you go. You’ll be surprised by how many you come across.

Electronic Payment Options Preferred Over Cash in Most Cases

April 14th, 2014 | Posted by DT in Vending machines - (Comments Off on Electronic Payment Options Preferred Over Cash in Most Cases)

Vending machine companies are going increasingly digital, and a closer look at the benefits of digital payment options shows why.

Convenience for customers is one of the primary benefits of digital payment options. Carrying cash is becoming increasingly infrequent, as debit cards are small, secure and easy to use. The consumer between the ages of 18 and 34 uses a debit card 51 percent of the time, according to recent statistics. When today’s consumer visits combo drink snack machines, chances are high they have no spare change jingling around in their pocket. Machines that take digital payments cater to the needs of the average consumer. Cashless Vending

For the snack machine’s owner, digital payments also provide benefits. Since a high number of people prefer to use debit cards the majority of the time, this may lead to an increase in sales from vending machines. Also, combo drink snack machines that take credit cards are accessible to consumers who are out of cash when they want a snack.

Debit cards have not yet eliminated the need for cash, which is why vending machine companies are investing in machines that take both. To maximize their income, today’s investors who own drink and snack machines should consider both as well.

NFC – The Future of Vending Machines

April 7th, 2014 | Posted by DT in Combo vending machines - (Comments Off on NFC – The Future of Vending Machines)

Cashless Vending Machine SoftwareImagine walking up to a bank of combo drink snack machines, keying in your selection and then, instead of hunting for change, simply tapping your smartphone against the machine. Sound far-fetched? It’s actually one major possibility of vending’s future.

NFC-enabled phones — that is, phones capable of near field communication — are increasingly used for swapping contacts, exchanging data, and, now in Japan, paying for items vended by new, NFC-compatible machines. The first NFC vending machines have been installed in Tokyo, and allow Android users to approach a kiosk to shop for exclusive free and paid apps.

The advance makes a lot of sense. With the rise of digital payment systems like credit cards, debit and direct deposit, fewer and fewer people carry cash. Vending machine companies are already adapting to this trend by offering machines with credit card readers. Since most people always carry their phones, why not take advantage of this new convenience?

Savvy vending machine owners are always looking for new ways to expand their income and simplify their business lives. The next time you are ready to buy vending machines, come to us for cutting-edge equipment.

Top Beverages to Stock Your Machines With

March 31st, 2014 | Posted by DT in Vending machine sales - (Comments Off on Top Beverages to Stock Your Machines With)

soda vending machine drinks - cokeVending machines that dispense drinks are one of the most popular and prevalent machines on the market today. Read below for the most common drinks sold around the country and thus the top beverages to stock in a drink vending machine:

Coca Cola:
Coca Cola is the most popular soft drink in America. The drink was introduced in a drugstore as a medicine, but was eventually marketed as the soft drink known today. This iconic drink is available worldwide in addition to being hugely popular in American vending machines and restaurants.

 

Sprite:
Sprite is a lemon-lime flavored drink manufactured by the Coca Cola Company. Variations of the drink include Ice, Remix, Super Lemon, Zero and Super Chilled just name a few.

Dr. Pepper:
Introduced in 1885 as an energy drink and brain tonic, Dr. Pepper is now a hugely popular soft drink. Dr. Pepper currently has over 23 flavors.

Mountain Dew:
Manufactured by PepsiCo, Mountain Dew offers over 30 flavors. In 2004, American fast food restaurant Taco Bell sealed a deal with PepsiCo in order to carry Mountain Dew in their restaurants. In regards to vending machines, Mountain Dew is a popular product choice.

Pepsi:
When it was first introduced in 1893, Pepsi was called Brad’s Drink. However, in August 1898, its name changed to Pepsi-Cola, which was shortened to Pepsi in 1961.

The drinks listed above represent the most popular drinks that can be found in many soda vending machines. Staying up to date with the top selling vending machine drinks is important so you can make sure you are carrying them in your vending machines.

Avoid the Dangling Snack

March 24th, 2014 | Posted by DT in Combo vending machines - (Comments Off on Avoid the Dangling Snack)

Combo Vending MachineIt’s the fodder of office comedy TV shows and movies: the snack machine that fails to give up the product after someone surrenders their coins. There was even a recent news story concerning a man in Des Moines, Iowa who was fired from his job when he used a forklift to lift and drop a vending machine that failed to dispense his candy bar.

Happily, with good planning and careful management, you can keep your snack machines from leaving snacks dangling and customers frustrated and hungry:

  • Keep machines clean. Sticky insides can keep machines from dispensing properly.
  • Periodically test your machines. Each time you visit your machines to collect money and add inventory, do a test vend to make sure everything is in working order.
  • Buy vending machines that offer our Guaranteed Vend Sensor technology. Sensors inside the machine detect whether a snack has dropped and automatically give credit to choose another snack if one vending machine item fails to be delivered.

Are you considering adding
new machines to your route or updating your equipment? Talk to use about vending machine combo options and mini vending machines.

Electronic Payments Help You Get Paid Faster

March 17th, 2014 | Posted by DT in Vending machine business - (Comments Off on Electronic Payments Help You Get Paid Faster)

combo drink snack machinesWhen you buy vending machines, look for ones that offer options to improve or expand your business. One money and time-saving option to consider: vending machines that offer electronic payment options like credit card readers
.

Allowing customers to use electronic payments at the machine doesn’t just make it easier on them; it makes your job easier, too. Money arrives in your accounts more quickly. And, you are spared the time that you would normally have to invest in tasks like counting and rolling coins, making manual entries into your accounting records and waiting in line at the bank with heavy deposit bags. And, with electronic records, recording your payments into your accounting program of choice is a snap.

eVending offers a number of vending machine options to fit any business. And, we have over 400 support facilities throughout the country to make sure that you always have the help and support you need for your growing vending route. Contact us to learn more about our vending machines for sale.

Healthy Vending Revolution

March 10th, 2014 | Posted by DT in Vending machine - (Comments Off on Healthy Vending Revolution)

Virtually everyone can agree that kids today are not as healthy as they could be or as they were in years past. Mrs. Obama has taken it upon herself to right this wrong and help today’s kids make better choices when it comes to health and food. One sweeping change she hopes to make is the reduction of unhealthy food options for kids in schools and the promotion of healthier options. Vending machine companies are taking note and have begun offering healthy alternatives to junk food in their combo drink snack machines:

Replacing sodas with water:
One change seen around the country in regards to vending machine products available on school property is the reduction in soda machines and the increase in those that dispense bottled water or low-sugar drinks.

Switching out junk for substance:
Another change the First Lady is hoping to make is replacing typical vending machine fare, which is often times junk food such as chips, with healthier food alternatives. For example, nuts or dried fruit can take the place of chips and dark chocolate, which is the healthier option when it comes to chocolate, can replace milk chocolate.

Vending machines cater to kids in schools, and in most cases, these kids will buy junk food if given the option. However, if only healthy options are offered on school property, or some healthy options are given in addition to unhealthy food choices, many kids will begin to eat healthier.

snack machinesIt’s reasonable for a vending machine business to dread the idea of an all-plastic future and the death of cash as we know it. However, non-electronic payments are still common. The trick is accepting larger bills to make more money.

Consumers of all ages use cash for purchases of $10 or less 65% of the time. That’s good news for a soda vending machine business, but what about the 24-and-under age group, the demographic most likely to abandon cash? Fortunately for your vending machine business, the numbers don’t lie: cash accounts for 47% of all monthly purchases people 24 years and under make each month.

Cash is most often used to make smaller purchases, but many times people use $20 bills, even for totals under $5. After all, that’s what the ATM on the corner spits out when anyone makes a withdrawal. That’s why combo vending machines should not just accept $1, $5, and $10 bills. Bill recycling opens up the consumer’s wallet and allows your vending machine business to accept the $20 bills they’re carrying.

Make this change and you’re sure to make more money from each soda vending machine you manage.