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Avoid the Angry Customer

May 5th, 2014 | Posted by Ajax Union in Vending machines - (Comments Off on Avoid the Angry Customer)

Customers and vending machines have a tricky relationship. If the snack machines take the customer’s money and then deliver the selected item, the customer is happy and the relationship is saved. If the snack machines take the money and refuse to deliver the selected product, you’ll have one angry customer on your hands.

Vending Machine Manufacturer

You can easily avoid the angry customer when you buy vending machines by looking for a machine that has Guaranteed Vend Technology. Available on select combo drink snack machines, this advanced technology ensures the customer either receives the selected item or credit to make another selection if the vending machine fails to deliver.

How It Works

Vending machines equipped with Guaranteed Vend Technology fhttp://www.evending.com/blog/wp-admin/edit.phpeature an infrared light sensor known as the Intelligent Vend Sensor, or iVend Sensor. Snacks or drinks must pass through iVend Sensor to confirm the transaction is complete. If items fail to pass through the sensor, the amount of the purchase shows up as credit on the machine, allowing the customer to pick something else.

Why You Need It

Avoiding the angry customer is essential in any business, but it’s particularly important when it comes to vending machines. Since machines are not always supervised, angry customers could end up taking their frustrations out on the machine. They may shake or knock the machine in an attempt to dislodge the product, damaging the machine as well as the floor beneath it.

Angry customers could also damage a vending machine company’s reputation. If irate consumers hold a grudge, they may steer clear of vending machines owned by the same company or, worse yet, take to the Internet to air their grievances and spread mistrust.

Combo drink snack machines equipped with Guaranteed Vend Technology takes care of problem before it can even start, keeping customers and vending machine owners happy.

Electronic Payment Options Preferred Over Cash in Most Cases

April 14th, 2014 | Posted by Ajax Union in Vending machines - (Comments Off on Electronic Payment Options Preferred Over Cash in Most Cases)

Vending machine companies are going increasingly digital, and a closer look at the benefits of digital payment options shows why.

Convenience for customers is one of the primary benefits of digital payment options. Carrying cash is becoming increasingly infrequent, as debit cards are small, secure and easy to use. The consumer between the ages of 18 and 34 uses a debit card 51 percent of the time, according to recent statistics. When today’s consumer visits combo drink snack machines, chances are high they have no spare change jingling around in their pocket. Machines that take digital payments cater to the needs of the average consumer. Cashless Vending

For the snack machine’s owner, digital payments also provide benefits. Since a high number of people prefer to use debit cards the majority of the time, this may lead to an increase in sales from vending machines. Also, combo drink snack machines that take credit cards are accessible to consumers who are out of cash when they want a snack.

Debit cards have not yet eliminated the need for cash, which is why vending machine companies are investing in machines that take both. To maximize their income, today’s investors who own drink and snack machines should consider both as well.

Location, Location, Location to Boost Vending Profits

December 30th, 2013 | Posted by Ajax Union in Combo vending machines | Vending machines - (Comments Off on Location, Location, Location to Boost Vending Profits)

snack machinesA popular business mantra, location, location, location, also assists vending machine owners in making a profit. Finding the right spots takes a bit of research, but the investment yields big rewards as vending machine owners take advantage of great locations.

  • Look for Foot Traffic: A vending machine combo located near a bustling train station or in a major hospital receives more business than one that sits in a secluded spot away from foot traffic. Savvy business owners research locations and collect data before strategically placing their combo and snack machines along busy routes.
  • Stock Waiting Areas: Bored people eat, which makes waiting rooms an ideal location for compact mini vending machines. These small machines take up little room, yet they potentially bring in steady income for vending business owners. Suggested waiting areas include medical offices, municipal buildings, shopping centers, colleges, churches and post offices.
  • Offer a Unique Selection: An area with plenty of foot traffic or near a waiting area may already have a vending machine, but those locations could be prime real estate if they offer minimal or unattractive choices. Placing combo drink snack machines in these areas provides customers with a unique selection and increases the chances of financial success.

In the vending machine business, location must be a priority. In the right spot, quality, reliable and affordable vending machines from eVending have a great chance of being profitable.

Reliable and Affordable Used Vending Machines for Sale Increase Profits

December 23rd, 2013 | Posted by Ajax Union in Buy vending machines | Used vending machines | Vending machines - (Comments Off on Reliable and Affordable Used Vending Machines for Sale Increase Profits)

Starting a new vending machine business or growing an existing one requires a tremendous amount of time and money. The high cost of new machines, however, involves a large financial commitment and ultimately reduces profits. Since entrepreneurs work hard to achieve financial success, they wisely buy vending machines that have been refurbished.

These high quality used vending machines undergo an extensive inspection before they’re distributed. Professional technicians replace broken and worn parts, check the electronics multiple times and perform essential upgrades. This inspection gives business owners peace of mind since they confidently know that the machines work properly and will begin distributing products and earning money right away.

With reliable used vending machines, business owners expand their services. In addition to snack machines, they can offer selections from drink vending and mini snack machines. Likewise, versatile used machines fit perfectly with new locations. Not only do they cut the cost associated with expansion, but they’re also reliable and guaranteed to last.

Whether expanding a current vending business or pursuing this type of career as a new entrepreneur, business owners benefit from affordable and reliable used vending machines for sale. These machines from eVending enable business owners to cut costs, grow their business and achieve financial goals.

Vending Machines and Social Media

December 9th, 2013 | Posted by Ajax Union in Snack Machines | Vending machines - (Comments Off on Vending Machines and Social Media)

Combo Drink Snack MachinesAs a vending machine company, we spend a lot of time talking about and reading about vending machines online. From news articles to instruction manuals and Tweets, we are constantly looking for great information and insights about snack machines, drink machines and more.

On social media platforms, especially Twitter where you are more likely to see users share information about what they are doing that exact moment, most buzz about vending machines comes in the form of negative reviews. Complaining about vending machines distributing the wrong items, being broken or eating money without vending anything are among the most popular topics.

eVending has seen that Tweets and other social posts that you will see about vending machines are about remarkable vending machines. Machines that are either created for marketing campaigns so they are truly outrageous or out of the ordinary, or machines that deliver surprising satisfaction through product selection or new technology.

For vending operators, this means that many of your customers are more likely to complain about your vending services than they are to praise them. This is especially true if you don’t pay attention to your customers’ wants when it comes to machine technology or product offering. To avoid this, finding quality machines, keeping your products fresh and interesting, and staying on top of maintenance and servicing will help keep your machines talked about in a positive way.

Beautiful Vending Machine Location

November 4th, 2013 | Posted by Ajax Union in Vending machine business | Vending machines - (Comments Off on Beautiful Vending Machine Location)
Vending Machine Companies

Photo: L’Oréal Paris

Most vending machine companies and businesses will tell you that one of the key factors to a successful vending operation is having your machines in the right locations. With the “right” location depending on many factors, it can sometimes be hard to decide where exactly the best places for your various kinds of machines might be.

Beauty product giant, L’Oréal Paris was the latest big-name brand to make a splash in the vending machine marketing trend and picked a location that most vending machine operators can only dream about. After striking a first-ever deal with New York City’s Metro-Transit Authority, the organization that runs the city’s public transportation, L’Oréal has launched its branded vending kiosk at the 42nd Street-Bryant Park station, one of the busiest stations in the city.

The campaign for this vending machine will run through November and December and will cost $700,000 to $1 million; now that’s an expensive vending machine! According to the MTA, more than 4 million people will go through the station during that time period. eVending can only guess at the number of sales the machine will have, but more importantly, the branding potential of this machine is what will make it worth the costs.

Happy Halloween Week!

October 28th, 2013 | Posted by Ajax Union in Snack Machines | Vending machines - (Comments Off on Happy Halloween Week!)

Happy early Halloween from eVending! There are hundreds of iconic horror movie props that have made their way into our memories, from hockey masks to axes and even a VHS tape. This Halloween season, the marketing team at Rice Krispies has certainly moved snack machines, and vending machines at large, into the that-was-really-scary part of many hungry mall-goers’ minds.

A recent Halloween prank from Rice Krispies involved passersby that were looking for a quick and tasty snack from a spooky-looking vending machine that dispensed Rice Krispies “Scares.” What they received in return was a momentarily terrifying experience where horrifying hands suddenly appeared where they were expecting a sweet snack. Check out the video below to see this machine in action!

Tech Spotlight: Guaranteed Vend Sensor

October 7th, 2013 | Posted by Ajax Union in Buy vending machines | Vending machines - (Comments Off on Tech Spotlight: Guaranteed Vend Sensor)

eVendingFor this tech spotlight we will be covering one of the unique features of the Futura vending machines from eVending: the Guaranteed Vend Sensor.

Futura combo drink snack machines are equipped with this technology that ensures all drinks and snacks are dispensed. This technology helps to alleviate the problem of snacks getting caught in the distribution mechanisms by ensuring that they reach the dispensing tray. Features such as this create more positive experiences for vending machine patrons and keep vending machine operators coming back to eVending for more machines. Not properly vending a snack or “eating someone’s money” is one of the biggest reasons customers will not return to a particular vending machine and technology that helps avoid those negative notions will go a long way in increasing the profitability of your machines.

Combo Drink Snack MachinesSnack Vending Machine

Biometric Technology in Your Life

September 24th, 2013 | Posted by Ajax Union in Combo vending machines | Vending machines - (Comments Off on Biometric Technology in Your Life)

Not that long ago, biometric technology was only seen in sci-fi or spy movies. Technology that allows us to scan a fingerprint or eyes, detect specific faces through cameras or access and use computers with our hands and eyes.

Now, biometric technology, or the identification of humans by their characteristics or trains by technology, is becoming so commonplace that it is even incorporated into our cell phones. Finger print scanners are one of the most popular forms of biometric technology and are used mainly for authenticating access to devices or programs and as a replacement for passwords.

While the debate of whether biometrics are a secure replacement for traditional passwords or security measures is on-going, there is a wide range of uses for biometrics that we can use every day to make our lives easier and our daily tasks more efficient.

Combo drink snack machines can even benefit from these exciting new technologies. Just a few months ago, eVending posted about a coffee manufacturer promoted their products with a vending machine that used facial recognition to detect when someone in front of the machine yawned.  Things like voice recognition or facial recognition could provide personal greetings, payment options or selection recommendations for patrons.

Solutions for Cashless Customers

September 3rd, 2013 | Posted by Ajax Union in Buy vending machines | Vending machines | Vending machines for sale - (Comments Off on Solutions for Cashless Customers)

Combo Drink Snack MachinesWanting a snack or beverage from the vending machine but not having any cash for the machine is a problem many potential vending clients encounter. According to a survey conducted last year by Rasmussen Reports, 40 percent of adults in the US said that they could go an entire week without using cash to pay for anything. It might be hard to imagine not using any cash for an entire week, but when you think about it, most businesses have credit and debit card readers or mobile payment options, bills can be paid electronically, and increases in the popularity of online shopping encourages digital payments.

Vending machines for sale at eVending.com are available with cashless vending options such as credit card readers for your vending machines. In addition to providing your cashless-customers a method to purchase goods from your machines, utilizing this payment option can give you more insight into your vending business. When you purchase the cellular-based credit card reader from eVending, you gain the ability to remotely monitor your vending machine transaction anywhere you have wireless access on a computer of mobile device! Machines equipped with this technology are still able to accept cash and coin payments, making sure you do not miss any vending opportunities!