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Author Archives: Lindsay Hottovy

Understanding Your Machine

February 3rd, 2020 | Posted by Lindsay Hottovy in Vending machines - (Comments Off on Understanding Your Machine)

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Nothing is more frustrating than feeling like you are getting into a groove with your vending business and all of a sudden, your bill acceptor gets jammed. Instead of spending hours or even days scouring the internet for a solution, eVending and Vendnet have put together a technical support program to help you understand your vending machine.

Instructional Videos

Vendnet has put together an extensive video library for technical support. This library includes step-by-step instructions on how to complete a variety of tasks, including how to fix your jammed bill acceptor. Even if you do not currently need factory support with your machine, you may find it helpful to browse the videos to learn more about your machine and maybe even learn about things you did not previously know how to do. 

Parts

eVending gives you access to Vendnet’s parts catalog, so you can order the part you need directly online and they will be shipped directly to you. This catalog ensures you have everything you need right at your fingertips, so you can replace switches or even order coffee products for your Coffee Express Hot Beverage Vending Machine. As the manufacturer, we can help you find any part that is included with your vending machine.

Tech Support

Whether you can fix your vending machine over the phone or you need to be put in contact with a local service provider, Vendnet and eVending are here to help. They will give you the technical expertise you need to ensure that your machines are operating at maximum efficiency. 

Digital Tech Resources

eVending is a division of The Wittern Group and have been manufacturing vending machines in Des Moines, Iowa since 1991. For nearly 90 years, we have catered to taking care of our customers, no matter what type of support they need. This includes understanding the ins and out of the vending equipment. Understanding the ins and outs of your machine is crucial in running an effective vending business. That’s why we have provided you with easy access to digital resources, including parts manuals, service manuals, tutorials and more. It allows you to search these resources with ease and allow your business to continue running smoothly.

No matter what type of support you need, eVending is here to help. If you are ever in need of technical support, Vendnet is available Monday through Friday from 8am – 5pm at 1-800-833-4411 or contact eVending for additional needs at 1-888-834-3833.

Elite Series of Vending Machines

January 6th, 2020 | Posted by Lindsay Hottovy in Snack vending machines - (Comments Off on Elite Series of Vending Machines)

When thinking about new ways to revolutionize vending for your customers, what do you think about? Location and merchandise choices are obvious ones, but you should be thinking about other things, such as how products are displayed in your machines and user experience. These aspects of vending are made simple with the new Elite Series Vending Machines from eVending.

The Elite Series Snack Vending Machines are available in two sizes: the Elite Series Snack 5W and Elite Series Snack 6W. The biggest differences between these two machines are the size and capacity. The Elite Series Snack 5W allows you to offer up to 65 selections and has a capacity of 528 items. The Elite Series Snack 6W offers up to 71 selections and a capacity of up to 633 items.  In addition, the Elite Series Snack 6W offers an optional 7th full-sized tray, allowing you to offer up to 83 selections with a capacity of up to 733 items.

Aside from product selections, the Elite Series Snack Vending Machines offer a user experience that is like no other in the industry. This line is fully Americans with Disabilities Act (ADA) compliant and includes an ergonomic customer interface and an easy-to-use payment system and delivery bin. It also comes with iVend Guaranteed delivery system technology, so if a snack does not vend correctly the first time, customers will get their money back to try again or choose a different snack to vend.

The Elite Series comes with a myriad of standard and optional features for your customers to enjoy. It comes standard with LED lighting that is some of the brightest in the industry, so your products are displayed prominently for your customers. It also comes standard with a 3.5” full-color display and a Braille-identified keypad. The 3.5” display displays the customers’ pricing information and nutritional information prior to making a purchase. This can be upgraded to a 10.1” touchscreen display option. This allows customers to browse products, view nutritional information and purchase up to three items in one transaction. It also opens up advertising opportunities for you directly on the screen in the form of static photos and videos.

Payment issues can be a thing of the past with the Elite Series. Elite Series 5W/6W machines come standard with being able to accept cash and coin payments, as well as PayRange, but why stop there? Add the optional Greenlite cashless feature to your machine, so you can accept credit/debit cards and mobile wallets. Don’t miss out on sales, just because of payment issues.

At eVending, we strive to revolutionize the way we think of vending and we do just that with the Elite Series 5W and Elite Series 6W vending machines. Call us today at 1-888-840-3621 to receive more information.

5 Must-Have Features for Your Vending Machine

December 2nd, 2019 | Posted by Lindsay Hottovy in Vending machines - (Comments Off on 5 Must-Have Features for Your Vending Machine)

Equipping your vending machine with the latest technology is a sure-fire way to ensure that you are setting your vending business up for complete success. eVending provides vendors with standard and optional features to do just that. Below are our top five features that are a must-have for any vending business.

Greenlite

Greenlite Cashless Payment System is an optional feature that will take your vending business to a whole new level. Greenlite offers cashless vending for your machine, meaning that it will accept credit, debit and mobile payments. With less and less people carrying cash around, installing Greenlite is a must in order to increase your profit. In fact, those who have installed Greenlite have reported an increase in machine sales by an average of 35%. Additionally, Greenlite gives you the capability to track your sales and inventory from wherever you are. 

iVend

A standard feature on eVending’s machines, the iVend Delivery Sensor System ensures your customers are receiving their product 100% of the time. This feature uses infrared technology, so if your items are not vending correctly, your customers will receive their money back. They will also have the option to try and vend a different item. iVend increases your customer’s satisfaction by virtually eliminating misvends from your machine.  

ADA Compliant

Did you know that eVending’s most popular vending machine models comply with the Americans with Disabilities Act (ADA) regulations?  Standard ADA Compliant models include, but are not limited to the Futura Snack and Drink Combo, CB500 Cold Drink, 29 Selection Combo Elevator, and Coffee Express Hot Beverage, as well as our new Elite Series Snack 5W and 6W machines. This means that the usability components of a vending machine must be between 15” and 48” from the floor.  In addition, most of our other equipment models are standard ADA-ready, meaning they have the option to include an ADA delivery box in order to make the unit fully ADA Compliant. This option includes a lift mechanism, so that the product can be delivered at 15”. It also only takes one hand to operate this feature. 

Flexible Product Capability

Product packages are always changing, so what good is your machine if it does not change with them? eVending’s vending machines come standard with adjustable snack and drink selections. This feature allows you to easily configure the machine to fit the product packaging that you are selling. Now, you can forget about trying to find products that fit your machine perfectly. Instead, you can adjust the machine to your products.

Easy Vending

Our machines come equipped with features that make vending easy for everyone. For one, our machines include LED lights to properly showcase your products. It allows your customers to see your products clearly in your machine. Our machines also have customer-friendly controls with large selection buttons and Braille identification. These features make vending easy for everyone.

Give us a call at 888-568-4896 for more information about any of these features and how they can work for your vending machine.

The Perfect Combination

October 7th, 2019 | Posted by Lindsay Hottovy in Combo vending machines - (Comments Off on The Perfect Combination)

When starting your vending business venture, you have to consider what you want to supply in your vending machine. Are you going to offer snacks? Are you going to offer drinks? The Futura Combo Snack and Drink Vending Machine makes this decision easier for you by allowing you to offer both snacks and drinks for your customers. The Futura Combo Snack and Drink Machine allows for 20 snack, candy and healthy food options, as well as 9 drink and beverage options, including square, bottle and can beverages, which makes this machine a one-stop-shop for your customers.

There are several features that the Futura Combo Snack and Drink Vending Machine has that makes it stand out above the rest. For one, it accepts coins, tokens and $1-20 bills. Additionally, it is compatible with the Greenlite Cashless System. Greenlite is a cellular-based system that accepts credit cards and mobile payments and allows you to monitor your machine’s transactions. Greenlite helps you sell more snacks and drinks from your vending machines.

One of the best features of the Futura Combo Snack and Drink Vending Machine is the Guaranteed Vend Technology. This ensures that snacks and drinks will dispense, or the money will be returned to the customer to make another selection. It makes the entire vending machine experience more pleasant and eliminates the machine from taking the customer’s money.

The Futura Combo Snack and Drink Vending Machine is ADA Compliant and has been manufactured in Des Moines, Iowa for 88 years. It also comes with a 5-year limited parts warranty. These features make the entire vending experience positive for not only your customers but you as well. As always, the Futura Combo Snack and Drink Vending Machine offers financing, to make vending an affordable business for you.

Do not forget to check out eVending’s Fall Special! For a limited time, pay only $48 a month for the first 10 months. To take advantage of this opportunity, or to learn more about this promotion, contact eVending at 888-840-3621.