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Author Archives: Lindsay Hottovy

Sani-Center PPE Vending Machine: Keeping Your Customers Safe

June 1st, 2020 | Posted by Lindsay Hottovy in Vending machine - (Comments Off on Sani-Center PPE Vending Machine: Keeping Your Customers Safe)
Sani-Center Plus PPE Vending Machine

Customers crave safe and easy access to the products they need. This could be a snack from the Futura Combo Vending Machine or a beverage from the Elite Series 36 Elevator Drink Vending Machine. To help provide a safe experience for consumers, Vending.com is proud to introduce the Sani-Center and Sani-Center Plus PPE Vending Machines.

The Sani-Center PPE Vending Machines limit face-to-face interaction by safely dispensing cleaning supplies, medical masks, hand sanitizers, wipes and more to customers. Offering up to 25 unique selections, the Sani-Center Vending Machine is ideal for space-constraining locations. Sani-Center Plus PPE Vending Machine, however, offers up to 34 unique selections for customers to choose from.

The Sani-Center PPE Vending Machine offers a number of features that allow your customers safe access to supplies they need while generating revenue for your business. With configurable flex trays, you can offer products of various shapes and sizes including gloves, face masks and disinfecting wipes.

One of the biggest benefits of the Sani-Center PPE Vending Machines is the capability for customers to pay for their items through a cashless card reader or a mobile payment platform. This feature limits the spread of harmful viruses through cash and coins. According to the Centers for Disease Control and Prevention, dollar bills and coins present a transmission risk for some infectious diseases. Keep customers safe by giving them the ability to pay via debit cards, credit cards and mobile wallets, such as Apple Pay and Google Pay.

In order to increase your vending machine sales and make your machine stand out by adding a custom graphic wrap to your vending machine. You have the ability to brand your business or add a design that is meaningful to your location.

Generate revenue for your business while meeting consumer demand with safety and PPE products. The Sani-Center PPE Vending Machine gives you that freedom. Click here to find out more about the Sani-Center PPE Vending Machine or call us at 800-944-5524.

Finance with eVending

May 4th, 2020 | Posted by Lindsay Hottovy in Buy vending machines - (Comments Off on Finance with eVending)

Beginning any new business is not a small task. This is especially true for starting a vending business. You have to consider the cost of purchasing your vending machine, products, maintenance costs and so much more. eVending wants to make this process a little easier for you by providing financing options that work for you and your vending business.

At eVending, we offer a variety of financing options that range from 6 months to 48 months. Plus, you will not even have to make a payment for the first 90 days. This gives you time to begin your vending business, without having to worry about payments for a few months. Instead, you can spend this time learning the ins and outs of your vending machine and how to grow your vending business. When you do begin making payments, your machine can essentially pay for itself with just a few snack sales per day!

If you already have an established vending business, you can still benefit from financing your vending machines. It allows you to stay on the cutting edge of vending technology. Tools, systems and equipment are constantly evolving in the vending industry. By financing, you can utilize them from day one, without having to accrue a large amount of upfront costs. 

Financing your vending machines with eVending is easy. We provide you with the flexibility, value and scalability you need for your vending business to grow. We help find a budget and a payment plan that works for you and your monthly budget. No matter what you are looking to finance, eVending can give you competitive rates to help you grow your vending business.All financing options are available only with approved credit. To apply for financing, fill out our finance application. For additional questions regarding financing, contact us at (800) 944-5524.

Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part 4

April 20th, 2020 | Posted by Lindsay Hottovy in Vending machines - (Comments Off on Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part 4)

Reducing COVID-19 Exposure Risk with Contactless Payments

Previously, we delved into why vending is the ultimate solution in the convenience services industry in Part I, finding the right product to keep your vending machines disinfected and safe for your customers to use in Part II and best practices to properly clean your machine in Part III. In this final installment, we will focus on why cashless payment options are more important now than ever before.

According to the Centers for Disease Control and Prevention (CDC), it is possible for a person to contract COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose or their eyes.  Potentially contaminated surfaces and objects that pose as infection risks include dollar bills and coins. 

When it comes to the potential spread of COVID-19 through currency, some countries are taking an aggressive approach to reducing the risk of currency spreading COVID-19. China, for example, has been quarantining the country’s cash. The government collected banknotes and then sanitized the stacks of bills. From there, the currency was kept in isolation for 7-14 days before being released into the banking system. 

While the United States has taken similar measures on currency that has come from Asia, steps such as those taken in China have not been taken on a widespread basis in the US. Even so, as consumer behavior changes in response to the COVID-19 pandemic, we expect to see an acceleration in the already growing trend of cashless as consumers’ payment preference of choice in vending.  

Recognizing the risk of COVID-19 exposure through surfaces and objects, many operators are being proactive in reducing the risk to consumers by ensuring their vending equipment is cleaned and sanitized on a more frequent basis and updating their fleets with cashless card readers.

“We see the cashless payment trend increasing, even while the crisis is happening, with a shift towards the use of contactless transactions.  The ability to offer cashless payment capabilities encourages consumer confidence,” said Carly Furman, CEO of Nayax LLC.

While the COVID-19 crisis is sure to bring unseen changes to the convenience services industry, we believe there is an underlying, long-term opportunity for operators.  The current crisis may increase the growing share of cashless transactions in vending, resulting in increasing operators’ profits. In fact, in a study done of 250,000 machines over an 18-month period, the number of total transactions increased by 26% on machines that allow for cashless payments. 

According to the same study, there is a 37% increase in dollar spend when customers pay with a card versus cash. Customers are more inclined to purchase more than one item from the machine, simply because it is so easy to swipe their card. Although mobile payments only account for 5-7% of payments, that number is estimated to grow during and after the COVID-19 pandemic, as people are looking to move away from making contact payments, such as cash.  Apple Pay and Google Pay use near-field communication (NFC) to power contactless payments. With NFC, consumers simply tap their phone to a compatible terminal such as a Greenlite device and the transaction is complete. 

This is an unprecedented time for all of us, meaning that we have to adjust to the way we live our lives and operate our businesses. Adding a cashless card reader, such as Greenlite ensures you will not miss out on a sale due to payment acceptance limitations while providing a safe, contactless payment option for consumers. It also keeps you safe by providing you with access to inventory reports, maximizing machine fulfillment when it is needed.

For any questions regarding safe practices for your vending business or information about your vending equipment, contact eVending at 1-800-530-9592.

Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part III

April 13th, 2020 | Posted by Lindsay Hottovy in Vending machine - (Comments Off on Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part III)

Best Practices for Cleaning and Disinfecting Vending Machines

Previously, we delved into why vending is the ultimate solution in the convenience services industry in Part I and finding the right product to keep your vending machines disinfected and safe for your customers to use in Part II. Part III of our four part series will provide best practices to properly clean your machine, without causing damage to the equipment.

While eVending recommends soapy water for cleaning and disinfecting vending equipment, the choice is up to you.  Regardless of what type of cleaner you choose, here are some Best Practices for Cleaning Vending Equipment.

  • Recommended supplies:
    • Disposable non-linting cloths (‘contact’, ‘non-contact’ & ‘external’)
    • Clean disposable gloves
    • Plastic scraper
    • Spray bottle w/ cleaning solution
    • Glass cleaner or similar for cleaning the window
  • Ensure the machine is Switched OFF before completing any cleaning tasks.
  • Do not apply or spray the soapy water solution directly onto surfaces that could or might leak directly onto electrical components such as the keypad or touch screen.  Where this is a possibility the soapy water should be applied to a ‘clean’ cloth which then should be used to wipe the surface to be sanitized.

Why do I need three separate cleaning cloths?  The ‘contact’ cloth should be used on areas of the machine that come into contact with areas of consumer interaction.  The ‘non-contact’ cloth should be used on internal areas of the machine. The ‘external’ cloth should be used on all external surfaces with the exception of areas of the machine that are exposed to consumer interactions.

Some Do’s and Don’ts:

  • Do not use metal scrapers
  • Do not put any of the machine’s internal parts on the floor
  • Do not take water for cleaning from a toilet area
  • Always wear protective gloves
  • Always use the correct cleaning agent for the application and follow the manufacturer’s instructions

In many grocery and retail stores, it is commonplace to see self-serve sanitizing wipes for customers to use.  To help ensure your equipment stays clean and provide peace of mind to consumers, if possible, provide sanitizing wipes at or near your equipment. 

As with all individuals working in convenience services in a food-handling role, an operator who is suffering any form of illness should inform their supervisor and not perform any work sanitizing the vending equipment. 

Safe sanitation is crucial now more than ever for your vending equipment. For more information on best practices to sanitize your vending equipment or other equipment questions, please contact eVending at 1-888-485-1167.

With consumers using cashless often due to sanitary concerns, Part IV focuses on why cashless payment options are more important than ever. Check back soon to view Part IV.

Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part II

April 6th, 2020 | Posted by Lindsay Hottovy in Vending machine - (Comments Off on Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part II)

Part II – What Products Are Recommended to Safely Clean and Disinfect Vending Equipment?

Previously, we delved into why vending is the ultimate solution in the convenience services industry in Part I.  Part II of our four-part series will provide guidance on finding the right cleaning agent to keep your vending equipment disinfected and safe for your customers to use.

As communicated by the European Vending Association, even with the secured product control offered by vending, it is extremely important to clean and disinfect vending equipment often, especially considering the current health crisis due to COVID-19.  Fortunately, the cleaning and disinfecting process for vending equipment is easy and cost-effective. All components on vending equipment, including electronics, keypads, plastic surfaces, and glass surfaces, can be effectively cleaned and disinfected with warm, mild soapy water.

Why is soap so effective against bacteria and viruses, such as the Coronavirus?  Soap is comprised of two-sided molecules. One side is attracted to water; the other side is attracted to fat. Viruses, such as the Coronavirus, are comprised of material surrounded by a coating of proteins and fat. When viruses interact with soap, the soap molecules rip that fat coating out. Soap literally demolishes viruses in as little as 20 seconds.  To learn more about why soap is eVending’s preferred cleaning and disinfectant agent, check out National Geographic’s article Why soap is preferable to bleach in the fight against the coronavirus.

There are commercial-grade cleaning and disinfectant options such as Kay 5 Chlorinating Sanitizer, which is highly effective against bacteria and fungus, and is used primarily for kitchen equipment, soft serve and shake machines and kitchen utensils.  Another option is PURELL® Foodservice Surface Sanitizer, an EPA registered multi-surface sanitizer/disinfectant approved for use on food-contact surfaces with no-rinse required and is currently registered in all 50 states.

If you choose to use a commercial-grade product, follow the manufacturer’s instructions for application and proper ventilation. Never mix these products with ammonia or any other cleanser. Also, check to ensure the product is not past its expiration date.  Expired products will likely not be as effective against coronaviruses. You can view all EPA approved disinfectants against SARS-CoV-2, the novel coronavirus that causes the disease COVID-19 HERE.

For more information on best practices to sanitize your vending equipment or other equipment questions, please contact eVending at 800-944-5524. 

How should you go about cleaning your vending machine? Check back later to find out in Part III.

Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part I

March 27th, 2020 | Posted by Lindsay Hottovy in Vending machines - (Comments Off on Vending Machines – A Controlled, Safe Method to Provide Food and Beverages to Consumers – Part I)

Why Vending is the Ultimate Controlled Dispensing Solution for the Convenience Services Industry

As organizations modify their operations and procedures to best keep employees and customers safe in response to the COVID-19 pandemic that is sweeping across our nation and the world, the need to safely provide food and beverage options remains critical.  

According to the National Merchandising Association (NAMA), “Through our unique food distribution system, our industry can be the greatest source of “contactless” nourishment to over 40 million consumers with food and beverages daily, and it is all accomplished in an unattended retail environment, often with round the clock availability.”

Federal and State governments, along with the CDC, are encouraging social distancing, including reducing or eliminating face-to-face encounters with alternative options such as contactless delivery and self-serve options.  In workplaces, this includes re-evaluating how food and beverages are offered to employees. For example, in the past weeks, many organizations have shuttered cafeterias to help prevent the spread of COVID-19.

 Recently the NIH and CDC released information on the Coronavirus’ lifespan on surfaces.

  • Airborne: 30 minutes to 3 hours
  • Cardboard: 24 hours
  • Stainless Steel: 2 days
  • Plastic: 3 days

These guidelines have prompted many organizations to further re-evaluate self-serve convenience service options deployed in their organizations such as unattended retail markets.  The risks in these applications is that the food and beverage products are not controlled in such that consumers can pick-up products and return them to the shelves for the next consumer to handle.  With COVID-19 having up to a three-day lifespan on items such as bottled beverages and clamshell salad containers, unattended retail applications may pose a risk of being a spreading point within organizations.

Unlike unattended retail markets where consumers can access and return the food and beverage products, vending requires consumers to purchase the product(s) before the consumer is able to touch the product(s).  Just think in a micro market setting how many people before you may have picked up that plastic bottled beverage or salad in a plastic clamshell before you and put it back on the shelf.  

Besides the product itself having the opportunity to be handled by multiple people in a micro market application, another consideration is the cleanliness of micro market hardware itself.  For example, when consumers access products in micro markets they often come in contact with shelving holding the product. You have risk of direct exposure on the shelf itself, as well as transfer exposure from the product.  Being full secured access, this is not a concern or risk when it comes to vending, as only the operator has access to the interior of the machine including the shelving.

Vending offers the ultimate secured access solution and allows organizations to safely provide employees and consumers with food and beverage products, with little to no risk of contamination from numerous other individuals handling the product.

According to the European Vending Association, “Vending machines are a reliable and safe way to obtain food and beverages. Vending machine operators place food safety as top priority in their daily service, and are trained in protection against infections. During the current health crisis, operators have also put in place measures to ensure that the disinfection of machine surfaces is also carried out as regularly as possible.

For more information or other equipment questions, please contact eVending at 1-800-944-5524. 

What products are recommended to safely clean and disinfect vending equipment? Check back soon to find out in Part II.

Increase Sales with Custom Branding

March 2nd, 2020 | Posted by Lindsay Hottovy in Branding - (Comments Off on Increase Sales with Custom Branding)

New vending machines typically are either silver or black, which provides the perfect neutral palette to provide a cohesive look in almost any type of environment from office buildings to fitness clubs to manufacturing facilities.  But many locations and operators do not want their vending machines to simply get lost and blend into the background. They want to showcase their brand, while attracting customers to increase sales!   

Picture this. A customer is walking to the service desk at Kent Auto Sales.  A standard gray vending machine blends into the neutral walls and the customer walks right past it without a second thought or even noticing a vending machine is there. 

What if your machine would have been able to stand out, though? For instance, if the machine had been branded with Kent Auto Sales’ logo and signature bright orange branding, the customer is much more likely to first notice the vending machine is there and second, take a glance and notice he can satisfy his snack craving with his favorite brand and flavor of chips. 

By adding a custom wrap, your machine will stand out among other machines. Consumers will be more likely to be drawn to your machines, rather than other machines. This small switch will lead to an overall increase in machine sales. Custom wraps can feature anything, including schools wanting to sport their mascot or businesses looking to gain brand recognition.

Your vending machine can be used to promote anything, including designs meaningful to your location. For example, if your machine is placed in a fitness center, it can be branded with the location’s logo or it can be branded with various fitness equipment. You have control over your machine and the brand your machine promotes.

Luckily for you, you do not have to worry about the creation of your custom vending machine wrap. Using the design of your choice, whether it is a photo, a logo or something else, our marketing team is available to help you get the exact look you are looking for for your machine. Whether you want to create a custom wrap that complements your company’s branding or the placement’s decor, we can help you create the look your machine has been missing. 

Don’t be “just another vending machine” at your location. Instead, make your machine stand out with your very own custom vending machine wrap. Our marketing team is here to help you get started. If you are ready for your machine to stand out, fill out this form or call us today at 1-888-568-4896.

Understanding Your Machine

February 3rd, 2020 | Posted by Lindsay Hottovy in Vending machines - (Comments Off on Understanding Your Machine)

buy vending machines

Nothing is more frustrating than feeling like you are getting into a groove with your vending business and all of a sudden, your bill acceptor gets jammed. Instead of spending hours or even days scouring the internet for a solution, eVending and Vendnet have put together a technical support program to help you understand your vending machine.

Instructional Videos

Vendnet has put together an extensive video library for technical support. This library includes step-by-step instructions on how to complete a variety of tasks, including how to fix your jammed bill acceptor. Even if you do not currently need factory support with your machine, you may find it helpful to browse the videos to learn more about your machine and maybe even learn about things you did not previously know how to do. 

Parts

eVending gives you access to Vendnet’s parts catalog, so you can order the part you need directly online and they will be shipped directly to you. This catalog ensures you have everything you need right at your fingertips, so you can replace switches or even order coffee products for your Coffee Express Hot Beverage Vending Machine. As the manufacturer, we can help you find any part that is included with your vending machine.

Tech Support

Whether you can fix your vending machine over the phone or you need to be put in contact with a local service provider, Vendnet and eVending are here to help. They will give you the technical expertise you need to ensure that your machines are operating at maximum efficiency. 

Digital Tech Resources

eVending is a division of The Wittern Group and have been manufacturing vending machines in Des Moines, Iowa since 1991. For nearly 90 years, we have catered to taking care of our customers, no matter what type of support they need. This includes understanding the ins and out of the vending equipment. Understanding the ins and outs of your machine is crucial in running an effective vending business. That’s why we have provided you with easy access to digital resources, including parts manuals, service manuals, tutorials and more. It allows you to search these resources with ease and allow your business to continue running smoothly.

No matter what type of support you need, eVending is here to help. If you are ever in need of technical support, Vendnet is available Monday through Friday from 8am – 5pm at 1-800-833-4411 or contact eVending for additional needs at 1-888-834-3833.

Elite Series of Vending Machines

January 6th, 2020 | Posted by Lindsay Hottovy in Snack vending machines - (Comments Off on Elite Series of Vending Machines)

When thinking about new ways to revolutionize vending for your customers, what do you think about? Location and merchandise choices are obvious ones, but you should be thinking about other things, such as how products are displayed in your machines and user experience. These aspects of vending are made simple with the new Elite Series Vending Machines from eVending.

The Elite Series Snack Vending Machines are available in two sizes: the Elite Series Snack 5W and Elite Series Snack 6W. The biggest differences between these two machines are the size and capacity. The Elite Series Snack 5W allows you to offer up to 65 selections and has a capacity of 528 items. The Elite Series Snack 6W offers up to 71 selections and a capacity of up to 633 items.  In addition, the Elite Series Snack 6W offers an optional 7th full-sized tray, allowing you to offer up to 83 selections with a capacity of up to 733 items.

Aside from product selections, the Elite Series Snack Vending Machines offer a user experience that is like no other in the industry. This line is fully Americans with Disabilities Act (ADA) compliant and includes an ergonomic customer interface and an easy-to-use payment system and delivery bin. It also comes with iVend Guaranteed delivery system technology, so if a snack does not vend correctly the first time, customers will get their money back to try again or choose a different snack to vend.

The Elite Series comes with a myriad of standard and optional features for your customers to enjoy. It comes standard with LED lighting that is some of the brightest in the industry, so your products are displayed prominently for your customers. It also comes standard with a 3.5” full-color display and a Braille-identified keypad. The 3.5” display displays the customers’ pricing information and nutritional information prior to making a purchase. This can be upgraded to a 10.1” touchscreen display option. This allows customers to browse products, view nutritional information and purchase up to three items in one transaction. It also opens up advertising opportunities for you directly on the screen in the form of static photos and videos.

Payment issues can be a thing of the past with the Elite Series. Elite Series 5W/6W machines come standard with being able to accept cash and coin payments, as well as PayRange, but why stop there? Add the optional Greenlite cashless feature to your machine, so you can accept credit/debit cards and mobile wallets. Don’t miss out on sales, just because of payment issues.

At eVending, we strive to revolutionize the way we think of vending and we do just that with the Elite Series 5W and Elite Series 6W vending machines. Call us today at 1-888-840-3621 to receive more information.

5 Must-Have Features for Your Vending Machine

December 2nd, 2019 | Posted by Lindsay Hottovy in Vending machines - (Comments Off on 5 Must-Have Features for Your Vending Machine)

Equipping your vending machine with the latest technology is a sure-fire way to ensure that you are setting your vending business up for complete success. eVending provides vendors with standard and optional features to do just that. Below are our top five features that are a must-have for any vending business.

Greenlite

Greenlite Cashless Payment System is an optional feature that will take your vending business to a whole new level. Greenlite offers cashless vending for your machine, meaning that it will accept credit, debit and mobile payments. With less and less people carrying cash around, installing Greenlite is a must in order to increase your profit. In fact, those who have installed Greenlite have reported an increase in machine sales by an average of 35%. Additionally, Greenlite gives you the capability to track your sales and inventory from wherever you are. 

iVend

A standard feature on eVending’s machines, the iVend Delivery Sensor System ensures your customers are receiving their product 100% of the time. This feature uses infrared technology, so if your items are not vending correctly, your customers will receive their money back. They will also have the option to try and vend a different item. iVend increases your customer’s satisfaction by virtually eliminating misvends from your machine.  

ADA Compliant

Did you know that eVending’s most popular vending machine models comply with the Americans with Disabilities Act (ADA) regulations?  Standard ADA Compliant models include, but are not limited to the Futura Snack and Drink Combo, CB500 Cold Drink, 29 Selection Combo Elevator, and Coffee Express Hot Beverage, as well as our new Elite Series Snack 5W and 6W machines. This means that the usability components of a vending machine must be between 15” and 48” from the floor.  In addition, most of our other equipment models are standard ADA-ready, meaning they have the option to include an ADA delivery box in order to make the unit fully ADA Compliant. This option includes a lift mechanism, so that the product can be delivered at 15”. It also only takes one hand to operate this feature. 

Flexible Product Capability

Product packages are always changing, so what good is your machine if it does not change with them? eVending’s vending machines come standard with adjustable snack and drink selections. This feature allows you to easily configure the machine to fit the product packaging that you are selling. Now, you can forget about trying to find products that fit your machine perfectly. Instead, you can adjust the machine to your products.

Easy Vending

Our machines come equipped with features that make vending easy for everyone. For one, our machines include LED lights to properly showcase your products. It allows your customers to see your products clearly in your machine. Our machines also have customer-friendly controls with large selection buttons and Braille identification. These features make vending easy for everyone.

Give us a call at 888-568-4896 for more information about any of these features and how they can work for your vending machine.