It’s the fodder of office comedy TV shows and movies: the snack machine that fails to give up the product after someone surrenders their coins. There was even a recent news story concerning a man in Des Moines, Iowa who was fired from his job when he used a forklift to lift and drop a vending machine that failed to dispense his candy bar.
Happily, with good planning and careful management, you can keep your snack machines from leaving snacks dangling and customers frustrated and hungry:
- Keep machines clean. Sticky insides can keep machines from dispensing properly.
- Periodically test your machines. Each time you visit your machines to collect money and add inventory, do a test vend to make sure everything is in working order.
- Buy vending machines that offer our Guaranteed Vend Sensor technology. Sensors inside the machine detect whether a snack has dropped and automatically give credit to choose another snack if one vending machine item fails to be delivered.